Privacy Policy

Effective Date: 2024-09-19 Last Updated: 2024-09-19

This Privacy Policy explains the principles applied by OTMED sp. z o.o. regarding the collection and use of data when using the website available at [www.drteraz.pl](http://www.drteraz.pl) (hereinafter referred to as the “Service”). This document describes your privacy rights and how they are protected in accordance with applicable law.

By using the Service, you consent to the collection and use of your data in accordance with this Privacy Policy. If you do not agree with these terms, please refrain from using the Service.

OTMED sp. z o.o. reserves the right to change this Privacy Policy at any time without prior notice. The updated version will be published on the website [www.drteraz.pl](http://www.drteraz.pl).

Collection and Use of Personal Data

What data do we collect?

The Service may collect the following data:

  • Usage data (e.g. IP address, browser, date and time of visit)
  • Full name
  • Email address
  • Mobile phone number
  • Date of birth
  • Residential address
  • Payment details
  • PESEL number

Methods of data collection

  • Completing registration forms
  • Interactions with the Service (e.g. placing orders)

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing agreements.
The retention period depends on the type of data:
Account data: retained for the duration of the user account and up to 6 months after account deletion
Medical or consultation data: retained for 20 years in accordance with applicable healthcare regulations
Technical and usage data: retained for up to 6 months for analytics and service improvement
After the retention period expires, data is securely deleted.

User Data and Account Deletion

Users have the right to access, correct, or delete their personal data.
You can request deletion of your data or account via the following link : https://www.drteraz.pl/en/delete-account
Deletion requests are processed within 14 days, unless retention is required by law.

Use of Data

Personal data may be used for purposes such as:

  • Providing services and managing the account
  • Contacting the user
  • Performing contracts
  • Marketing and user-tailored advertising
  • Collecting feedback and testimonials
  • Resolving disputes
  • Displaying public user comments

Data Sharing

Data may be shared in the following situations:

  • With your consent
  • In the event of company transformations
  • With affiliated entities
  • With other users (e.g. in the case of comments or social media login)

Sharing Data with Third Parties

Third parties may receive data solely for the purposes of:

  • Analyzing website traffic
  • Improving service quality
  • Processing payments
  • Conducting marketing activities
  • Enhancing advertising effectiveness

Additionally, data may be shared in order to:

  • Comply with legal obligations
  • Respond to claims
  • Enforce concluded agreements

Cookies

The Service uses cookies to ensure the proper functioning of the website. The following types of cookies are used:

  • Necessary – enabling basic functions of the Service
  • Performance – used to analyze website performance
  • Marketing – enabling personalized advertising
  • Functional – remembering user preferences
  • Unclassified – awaiting categorization

You can manage your cookie preferences in your browser settings.

Data Security

We make every effort to protect your personal data using appropriate technical and organizational safeguards. However, use of the Service is at the user’s own risk.After leaving our website, we recommend reviewing the privacy policies of the websites you visit.

Contact

If you have any questions or concerns, please contact us:For matters related to personal data protection, you may contact the Data Protection Officer – Stanisław Cieślak – at [biuro@drteraz.pl](mailto:biuro@drteraz.pl).

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